Outlook Integration
On December 9th we completed our most recent product update which included –
– Outlook Integration. Details at http://www.focus-3.com/infocus/?p=50. Make sure your team has signed up for installation (support@focus-3.com)
Multiple email and phone fields
Other 2008 feature highlights included:
– Expanded contact import functionality (review/update duplicates). This feature not only provides greater flexibility for list management, but provides our new users’ access to import their existing leads (no conversion cost).
– Ticketed 24/7 help desk system with knowledgebase (support@focus-3.com). Not only does this provide greater coverage for our subscribers, this system gives users the ability to view their ticket and provide additional input while following resolution.
– Improved email flexibility for database email broadcasts.
– HTML email spell-check.
– Expanded user defined export features
– Group and contact update / scheduling.
As always, we value and need your input – please let us know what you would like to see for 2009. Logon and comment at www.focus-3.com/infocus.